Effective and last updated: August 31, 2026
This policy explains how billing, cancellation, and refunds work for a school's GuardianPD subscription. Payments are processed by Paystack; GuardianPD never receives or stores your card details.
Each school is billed 500 NGN per enrolled child for each 30-day period, starting from the school's enrollment date. The amount due is calculated from the number of children enrolled at the time the invoice is generated.
A school may cancel at any time by contacting info@de-ronimak.com. Cancelling stops future billing — it does not retroactively refund the 30-day period already paid for, which the school can continue using in full until it ends.
If an invoice isn't paid by its due date, the school's subscription may be suspended, which disables QR credential issuance and scanning. Suspension does not delete any data, and does not itself cancel the account — reactivation happens once the account is brought current.
Because each billing period is calculated from actual enrolled children and grants a full 30 days of access, payments are generally non-refundable once a billing period has started. The exceptions below are refunded in full or in part, at our discretion:
To request a refund, email info@de-ronimak.com with the school name and the Paystack payment reference. We aim to respond within 5 business days.
If we make material changes to this policy, we will update the "last updated" date above.